Frequently Asked Questions
Pool Design and Construction
How long does it take to install a pool?
Our efficient team typically completes the installation in 10-12 weeks from the time excavation begins.
What type of maintenance does a new pool require?
Our pools come with a robotic cleaner for easy maintenance. Regular water testing and chemical balancing are recommended. Our pool maintenance services can handle all your needs.
Can I customize the design of my pool?
Absolutely! As custom pool builders, we can modify aspects like decking materials, tile choices, and additional features to suit your preferences and budget.
Is the pool energy-efficient?
Yes, our pools feature energy-efficient pumps and high-efficiency filtration systems, designed to minimize energy consumption and operating costs.
What warranty comes with a new pool?
We offer a comprehensive warranty package including a 5-year limited structural warranty, 10-year plaster manufacturer warranty, and 3-year equipment manufacturer warranty.
Can I control the pool features remotely?
Yes, our pools come with automation and a mobile app, allowing you to control features like lighting and filtration from your smartphone.
Do you offer financing options for pool construction?
We work with several financing partners to offer flexible options. Contact us for more details on current offers.
Is this an inground or above-ground pool?
We specialize in inground pools, professionally installed by our expert team of pool contractors.
Can you help with obtaining necessary permits for pool installation?
Absolutely. As experienced pool builders, we assist with all aspects of the permitting process to ensure a smooth installation.
Fiberglass Pools
How long does it take to install a fiberglass pool?
After your chosen shell arrives (typically 8-10 weeks), installation takes 8-10 weeks for a pool or 10-12 weeks for a pool/spa combination.
What makes fiberglass pools different from other types?
Fiberglass pools offer rapid installation, durability, and low maintenance. Their smooth, non-porous surface resists algae growth and is gentle on skin and swimwear.
How customizable are fiberglass pools?
While the shell shapes are pre-designed, we offer a wide range of customization options for coping, decking, lighting, and additional features to make your pool uniquely yours.
How do I choose the right fiberglass pool shell?
Visit the Barrier Reef website to explore options, then consult with our team to find the perfect fit for your space and needs.
Can fiberglass pools have spas or tanning ledges?
Absolutely! Many fiberglass pool designs incorporate spas, tanning ledges, or both for a complete backyard oasis.
What kind of warranty comes with a fiberglass pool?
We offer a Limited Lifetime Warranty on our fiberglass pools, demonstrating our confidence in their long-term performance and durability.
Can fiberglass pools be used with salt systems?
Yes, fiberglass pools are perfectly compatible with salt chlorination systems, offering even more convenience and comfort.
Pool Cleaning Service
How often do you clean pools?
We provide weekly cleaning services to ensure your pool remains in top condition at all times.
What's included in your weekly cleaning service?
Our comprehensive service includes filter cleaning, debris removal, vacuuming, wall and tile brushing, water treatment, and equipment checks.
Do you offer seasonal services?
Yes! We provide both swimming pool summarization and winterization services to protect and prepare your pool for every season.
Can you handle my pool's water filtration needs?
Absolutely. Our team is expert in water filtration maintenance and optimization, ensuring your pool water stays crystal clear.
What areas do you service?
We proudly serve the New Braunfels and San Antonio areas with our pool cleaning and maintenance services.
How do I get started with your service?
Simply contact us for a personalized proposal on our monthly subscription options.
Can you help with pool repairs as well as cleaning?
Yes, we offer both cleaning and repair services. If we notice any issues during our regular maintenance, we’ll promptly address them.
How does your subscription service work?
Our monthly subscription covers weekly cleaning visits and routine maintenance, giving you peace of mind and a consistently clean pool.
Are your technicians experienced with different types of pool equipment?
Yes, our team is highly trained and experienced with a wide range of pool equipment and systems.
What if I need extra services beyond the regular cleaning?
We’re happy to accommodate additional services or special requests. Just let us know what you need!
Pool Remodeling
How long does a typical pool remodel take?
Project timelines vary, but most remodels are completed in 2-6 weeks, depending on the scope of work.
Can you work with my existing pool shape?
Absolutely! Our team excels at transforming pools of all shapes and sizes while maintaining structural integrity.
What if I want to add new features to my existing pool?
We specialize in pool additions and upgrades, from tanning ledges to built-in spas. Your imagination is the limit!
How disruptive is the remodeling process?
We strive to minimize disruption, employing efficient techniques and clear communication throughout the project.
Do you offer eco-friendly remodeling options?
Yes! We provide a range of energy-efficient and environmentally conscious upgrades to reduce your pool’s carbon footprint.
Can you help with pool demolition if I want to start fresh?
Certainly. As experienced pool demolition contractors, we can handle everything from partial to complete pool removal.
What kind of warranty do you offer on remodeling work?
We stand behind our craftsmanship with comprehensive warranties on both materials and labor.
How do I maintain my newly remodeled pool?
We provide detailed care instructions and ongoing support to keep your renovated pool in pristine condition.
Can you work within my budget?
Our team is adept at creating stunning transformations for a range of budgets. We’ll work with you to maximize impact within your financial parameters.
Do you handle all necessary permits for pool remodeling?
Yes, we manage all aspects of the permitting process, ensuring your project is fully compliant with local regulations.
